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CSI Training Tool

Are you prepared for the future of the Electric Vehicle??

With the shrinking maintenance opportunities, there is more of a need to focus on Customer Satisfaction and Retention.

We have a proven, proprietary, CSI Training Tool (CSI Cause & Effect) developed Phil Picard and John Marchiano.

This training tool can be adapted to virtually any manufacturer and is cost effective as training is provided virtually. On-site training and consulting service are available for an additional fee.

If you would like any further details or would like to see what a completed CSI Review looks like, please email me at: fixedopssolutions@gmail.com and request a copy.

This training tool is currently being used with a manufacture.

Repair Order Analysis

 Are you tracking the lost maintenance opportunity through your service drive and MPI’s?
Do you really know what the missed opportunities were and the additional, potential gross profit that your dealership is missing?
With more and more manufacturers developing and building electric vehicles, the already shrinking maintenance market will only get worse. You need to be prepared for this reality.
My Repair Order Evaluation will give you the vital information needed to know what has come through your drive and what opportunities were missed.
Please visit my website at: fopssolutions.com.
If you would like to see what a completed evaluation looks like, please email me at fixedopssolutions@gmail.com and request a copy.